Returns & Exchanges

Returns - LUXE

Returns & Exchanges

10-Day Return Policy

Return any item within 10 days of delivery for a full refund or exchange

Eligible for Return

Unopened in original packaging
Manufacturing defects
Wrong item received
Damaged during shipping
Expired products

Not Eligible

Used/opened products
No original packaging
Customer damaged items
Sale items (unless defective)
Gift cards

How to Return

1
Contact Us
Call or WhatsApp 0321-6474500 within 10 days of delivery
2
Share Details
Order number, product details, and reason for return. Share photos for defective items.
3
Ship Back
We arrange pickup or provide return instructions. Free return shipping for defective/wrong items.
4
Get Refund
Refund processed in 5-7 business days or replacement shipped immediately.

Refund Options

🏦Bank Transfer (5-7 days)
💳Store Credit (instant)
🔄Exchange for equal value
📱Easypaisa/Jazz for COD

Need to Return Something?

We make it easy and hassle-free